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Dental Front Office Administration 

10-week course

Fridays from 1-5 pm


Capstone Career Development Center’s Dental Front Office Administration course provides students with training in the most widely used dental software as well as general clerical duties and front office tasks.


Students will learn:

  • Interpersonal, Communication Skills and Telephone Techniques

  • Records Management- Patient Clinical Records, Information Management

  • Scheduling to production/collection goals

  • Dental Patient Scheduling, Recall Systems

  • Dental Coding

  • Dental Insurance Claims Processing

  • Financial Management- Financial Arrangements and Collection Procedures, Bookkeeping procedures: Accounts Receivable, Bookkeeping Procedures, Accounts Payable

  • Office Equipment and Inventory

  • Computers in the dental office- study and use of Eaglesoft 16 practice Management Programs


Upon completion of the course students will receive a certificate of completion in Dental Front Office Administration and OSHA/ Health and Safety Certificate.